Emergency Care

If you have a dental emergency your first call should be to your regular dentist. He or she will be the best person to assist you in your time of need. Most dentists set aside time during business hours for emergency procedures.

If you are experiencing a severe facial or oral trauma, please seek immediate emergency care at a hospital emergency room.

A dental emergency is an urgent dental problem, usually associated with the teeth and jaws, which may have symptoms that require immediate attention by a dentist. For example, a severe dental infection, a visible swelling, or a recent dental trauma are all considered emergency problems that require prompt, professional attention.

If you are a patient of the School of Dental Medicine and are having an unexpected dental emergency, please call 412-648-8616, 8 a.m. to 4:30 p.m.

If your child is a patient of the School of Dental Medicine and is having an unexpected dental emergency, please call 412-648-8930 or 412-648-8405, 8:30 a.m. to 4:30 p.m.

The School of Dental Medicine offers a limited dental evaluation for our patients with dental emergencies. We strive to provide the best service to patients who have dental emergencies. Emergency care is focused on alleviating the signs and symptoms of dental pain.  Follow-up care with your dentist after your emergency visit is always recommended, and usually required. 

Walk-In Emergency Patients

Patient over the age of 18

Adult emergency care is provided in our Emergency Clinic from 8 a.m.-4:30 p.m.

Adult patients' seeking emergency dental care who are not active patients at the School of Dental Medicine may register for care in the main lobby. The registration desk begins accepting emergency care registrants at 7:30 a.m., Monday-Friday; the Emergency Clinic closes at 4:30 p.m.  Patients are seen on a first come, first serve basis.  Advanced registration is not available for emergency care.

Patients under the age of 18

Pediatric emergency care is provided in our Pediatric Clinic from 8:30 a.m.-4:30 p.m.

Dental emergencies for patients under the age of 18 who are not active patients at the School of Dental Medicine are seen in the Pediatric Clinic. Please call 412-648-8930 or 412-648-8405, 8:30 a.m. to 4:30 p.m. The parent/legal guardian must accompany the patient and should plan to stay in the reception area during treatment. Parent/guardian photo ID is required. If available, please bring the patient’s insurance card and a list of current medications. Child care is not provided so please plan ahead for child care.

Emergency During Non-Business Hours

If you have a dental emergency during non-business hours (after hours, weekends, or holidays) please call 412-440-2239 to speak to the dental resident on call.

If you are experiencing a severe facial or oral trauma, please seek immediate emergency care at a hospital emergency room.

Emergency Care Fees and Insurance

The School of Dental Medicine has an established fee schedule for our emergency services.  Most major insurances, most major credit cards, and cash payments are accepted. Please consult a financial information specialist to make your payment arrangements prior to receiving services.

For more information regarding insurance and payments, please visit Patient Fees and Insurance, or call 412-648-3100, Monday through Friday, 8 a.m. - 4:30 p.m., to speak with one of our financial information specialists.